On July 25, 2017 CPSC conducted a workshop that brought together the general public, consumer groups, industry representatives, and CPSC staff to discuss ways to improve Recall Effectiveness.
Recall Effectiveness is the degree to which a recall is successful in improving consumer safety by producing the desired results, including but not limited to: (1) mitigation of the hazard, (2) notifying consumers of the problem, and (3) appropriately encouraging consumers to take action.
The following materials were produced from the workshop:
- Recall Effectiveness Workshop Report (PDF)
This document reports on the Recall Effectiveness Workshop, it provides a summary of the day’s activities, reaction to the workshop, stakeholder suggestions, and key findings.
- Consolidated workshop notes (PDF)
This document is a consolidation of the notes from stakeholders during the open discussion forums of the Recall Effectiveness Workshop.
- Workshop transcripts (PDF)
Transcripts of the presentations and discussions are available for download.
CPSC’s work on Recall Effectiveness is ongoing. For additional information please contact Joe Williams, Compliance Officer at JFWilliams@cpsc.gov.